Accessibility Statement
We want every educator, program leader and family to be able to use our website, whatever their ability or the technology they use.
Our goal
The NECPA Commission, Inc. aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make web content easier to use for people with disabilities, including people who are blind or have low vision, are deaf or hard of hearing, or have motor or cognitive disabilities.
What we've done
- Text and buttons use colors with strong contrast
- Every link and button shows a clear outline when you move through the page with a keyboard
- Pages use real headings in order, so screen reader users can jump between sections
- Expandable questions and state lists use standard controls that work with a keyboard and screen readers
- Pages resize for phones and tablets, and text can be zoomed to 200%
- Links that open in a new tab are marked with an arrow and announced to screen readers
- Animations are reduced for visitors who turn off motion in their device settings
- Pages can be translated into other languages using the language selector
Known limitations
We're still working on some areas:
- Third-party forms and tools. Our enrollment forms, contact form, chatbot and Client Portal are provided by outside services (Formstack, Jotform, Zapier and Salesforce). We choose accessible options where we can, but we don't fully control their design.
- Older PDF documents. Some forms and guides were created before our current standards and may not be fully accessible. We're updating them over time.
- Videos. Our how-to videos are hosted on YouTube. Automatic captions are available; they may not be perfectly accurate.
If anything on our site is hard to use, we'll get you the information another way, such as by email, phone or an accessible version of a document.
Tell us about a problem
We welcome your feedback. If you run into a barrier, please tell us the page address and what happened, and how you'd like us to reach you.
- Email: [email protected]
- Phone: 855-706-3272, 9:30 a.m. to 6:00 p.m. Eastern
- Or use our contact form
We aim to respond within 2 business days.
Review
This statement was last reviewed on November 11, 2026. We'll review it again whenever we make major changes to the site.
